Return and Refund Policy

We want you to be happy with your purchase. If something isn't quite right, here's how returns, refunds, and exchanges work for orders shipped to Australia.

Important Information:

Return Window

30 days from the delivery date

Restocking Fee

None

Refund Timeline

Processed within 7 days after we receive your return

Return Shipping Costs

Customer is responsible for return postage

Return Eligibility

You can return eligible items within 30 days of delivery. To initiate a return, please contact us at support@abodaro.com. Items must be unused, unworn, and returned in their original packaging with all original tags attached. Returns requested after the 30-day period will not be accepted.

How to Return an Item

Step 1 – Contact Us:

Email with your order number and reason for the return. Returns without prior approval will not be processed.

Step 2 – Follow Our Instructions:

Once your return is approved, we'll provide you with the necessary shipping details and return instructions.

Step 3 – Package Carefully:

Pack the item securely to avoid damage during transit.

Note:

Return shipping costs are the responsibility of the customer.

We want you to be completely satisfied with your purchase. Here's everything you need to know about our return process.

Refunds

Once we receive and inspect your returned item, we will issue a refund to your original payment method. This process typically takes up to 7 days. No restocking fees will be applied.

Exchanges

If you would like to exchange an item, please contact us at with the details of your request. We'll assist you with the exchange process.

Order Cancellations

If you need to cancel your order, reach out to us at as soon as possible. We'll do our best to accommodate your request, but please note that cancellations cannot be guaranteed once the order has started processing.

Items Damaged or Incorrect?

If your order arrives damaged or incorrect, please send a photo and details to . We'll make arrangements to send you a replacement or the correct item as soon as possible.

This policy is subject to our Terms of Service.

If you need any assistance or have a question, our team is here to help. Feel free to reach out through any of the contact options provided below.

Customer Services Hours:
Monday to Friday: 9:00 AM - 5:00 PM AEST

Email: support@abodaro.com
Phone Number: +31658937378
Contact Form: Open Contact Form

Business Information
Abodaro is owned and operated by URG Commerce, a company based in the Netherlands.

Registration Number: 88443027

Address: 
Lagune 18, 8224CP Lelystad, Netherlands